Find the required service forms to make a change to your Voya? life insurance policies. Note: These forms are in PDF format. In order to open, view or print these forms you will need to have Adobe Acrobat Reader installed on your computer. This is available with a free download from the Adobe Systems website. When printing multiple-page documents, please use the 2-sided option whenever possible.? Completed forms can be mailed, faxed or emailed to customer service for processing.? Some service requests can be completed online after logging into your account, please visit my.voya.com for more details.